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ASM Global Night Conversions Supervisor in Glendale, Arizona

POSITION: Night Conversions Supervisor

REPORTS TO: Conversions Manager

FLSA STATUS: Salaried Exempt

ASM Global ASM Global is the world’s leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company’s elite venue network spans five continents, with a portfolio of more than 300 of the world’s most prestigious arenas, stadiums, convention and exhibition centers, and performing arts venues. From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences.

State Farm Stadium

Completed in August of 2006, State Farm Stadium has set the standard in multi-purpose NFL Facilities. The stadium is home to a variety of different events including Arizona Cardinals home games, the annual Fiesta Bowl, international soccer matches, motorsports, trade & consumer shows, and corporate & social functions.

Designed with a roll-out natural grass field and retractable roof, the first of its kind in North America, the stadium is capable of converting from a sports facility to a multi-functional event space allowing it to host numerous event types in air-conditioned comfort.

Summary

The Night Conversions Supervisor is responsible for the day to day planning and executing of all changeover needs required, by performing the following duties personally or through subordinate leads.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned

  • Ability to work overnight for majority of shifts

  • Coordinate the changeover part-time employee work schedule

  • Monitor employee hours and notify Operations Management of potential overtime implications

  • Conduct daily editing, data entry and routine maintenance of ABI applications

  • Supervise the work of other employees performing functions within the scheduling office

  • Supervise changeover staff to ensure duties are performed properly

  • Hire, train and supervise part time and/or contract staff

  • Ensure employees have the equipment and resources to perform the job efficiently

  • Ensure all events are set up properly, performing pre-event inspections

  • Order and coordinate all contract labor for events

  • Plan and coordinate installation of extravaganza seating for events

  • Source and purchase equipment for department

  • Train and Certify forklift and high lift operators

  • Track and maintain inventory of equipment and tools

  • Maintain employee paperwork including attendance, payroll, disciplinary procedures, etc.

  • Participate and assist Human Resources with job fairs, hiring sessions, orientations and

    trainings

  • Assist with various event related duties as needed

  • Must be able to work in a team environment cooperatively with others

  • Work effectively under pressure and/or stringent work and event schedules and produce accurate results

  • Be licensed and insured to operate a motor vehicle in the United States

  • Remain flexible and adjust to situations as they occur

  • Must always exhibit excellent customer service and management leadership demeanor and actions

  • Other duties as assigned

Supervisory Responsibilities

Managing subordinate leads in any of the following departments: Changeover department.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Bachelor's Degree from technical college with major in Sports Management preferred

  • 2-3 years sports/entertainment facility experience.

  • Additional experience may be substituted for education

  • Highly developed verbal, written and e-mail communication skills

  • Excellent organizational skills, detail-oriented with ability to handle multiple assignments

  • Knowledge of employee scheduling strongly preferred

  • Ability to converse fluently in both English and Spanish preferred

  • Supervisory experience in changeovers

    Skills and Abilities

  • Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility

  • Possess skills and experience in labor relations, purchasing procedures and supervising/training personnel

  • Meet the physical demands of this job, which include being able to get in and around the facility (requires personal mobility), lifting, carrying, moving, climbing, working from various heights, and moderate to loud noises

  • Forklift and High lift certification or ability to be certified within 2 months of employment

  • Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts or other light power driven equipment

  • Operate a personal computer using Windows and Microsoft Office software

  • Operate portable radio and standard office equipment including copier and fax machine.

  • Follow oral and written instructions and communicate effectively with other in both oral and written form

  • Organize and prioritize work to meet deadlines

  • Work effectively under pressure and/or stringent schedule and produce accurate results

  • Maintain an effective working relationship with clients, employees, patrons and others encountered in the course of employment

  • Be licensed and insured to operate a motor vehicle in the United States

  • Remain flexible and adjust to situations as they occur

  • Other duties as assigned

    Computer Skills

To perform this job successfully, the individual should have some computer skills.

Other Qualifications

  • Ability to work with limited supervision and as a team member

  • Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours

    Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to walk extensively; occasionally required to kneel, climb to high walkways or balance. The employee must occasionally lift and/or move up to 50 pounds. This position requires work inside and outside of the building and some exposure to adverse conditions.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

This position offers a competitive salary and benefit package. Please attach a copy of your most recent resume and cover letter which includes salary requirements.

Applicants that need reasonable accommodations to complete the application process may contact- 623-433-7110.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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